FAQ

Ordering

How does this work?

Our daily menu runs from 12pm-9pm, Monday to Friday.

When do I receive my meals?

Depending on your area, we will typically deliver your food within 1 hour of placing your order. You can also order for later.

Is there a delivery charge?

Yes, we charge a fee for delivery depending on your area.

How is the food packaged?

All our freshly cooked meals are packaged in microwavable containers hot and ready to eat.

How long does the food stay fresh?

Since we cook our food on the day of delivery, your meals should be consumed within 3 days.

Questions about my order

What if I forgot to add something to my order?

What if my order is late?

Sometimes things outside of our control can cause a delay. Where we can, we will always try and proactively call you if we feel that your order might not arrive within your desired time of delivery, and our team will be working to get your order to you as quickly as possible.

What if I am not around when the delivery driver arrives?

If you think you won’t be at the delivery address in time to receive your order, please let us know by emailing info@chefomz.com

Our driver will always try to call you if there is an issue once they reach your delivery address. If they are unable to get hold of you, our team will try and reach you via phone and email. Please check your emails during the delivery time for any updates.

What if I have allergies?

If you have specific allergies and are concerned about any items on the menu, please contact us at info@chefomz.com.

CATERING

Do you cater?

Yes we do! Check out our catering section for more information.